Refund policy

Thank you for choosing Blackout Cookie Co. We pride ourselves on delivering fresh, high-quality cookies right to your door. Due to the perishable nature of our products, we do not offer returns, exchanges, or refunds. All sales are final.

If your order arrives damaged or there is an issue with your delivery, please reach out to our customer service team within 24 hours of receiving your order, and we will work with you to resolve any concerns. Please include photos and details of the issue to help us address it promptly.

We appreciate your understanding and support of our small business, as we work hard to bring you the best cookie experience possible!